Location and cleanliness and AC

We had a problem with the key on the main door of the apartment, it was very stiff and had trouble locking the door on our first day. We couldn't lock it and remove the key when it was locked. We missed our first day trip because of this. Though the staff was prompt with our problem he wasnt much of a help. He sent us a video to "try and solve" but the video was asking to try WD40 to which I asked after watching the video if he expects me to buy it.😅 The whole door situation wasnt resolved until the 3rd day.. the whole door situation caused stress because we dont know if we can make it on time for our booked activities. One door of the cabinet was also broken. The mattress was very uncomfortable. It was soft in the middle bit and makes you "roll" towards the the middle area.

Lovely apartment in a great location.

Nothing

Excellent Service: The communication was fast and easy, and the hosts kindly allowed us an early check-in. ​The Apartment: The space itself was nice, clean, and well-maintained. ​Convenience: Having a convenience store located right below the property was very handy.

Missing Essentials & Service Issue: There was absolutely no laundry detergent, no dishwasher tablets, and no toilet paper provided. When we raised these issues, we were simply told to go buy them ourselves from the convenience store downstairs.. The containers were there and labeled but empty. ​Issues with Basics: The towels were clean but had a noticeable smell, but we couldn't wash them without buying our own detergent. Also, the sugar and salt provided were left out in an open box rather than a proper, hygienic container. There was also no Nespresso machine and no trash bags.. ​No Cleaning Service: There was no cleaning service or room refresh offered at all during our 7 day stay. ​Electrical Quirks: The outlet plugs were not compatible with the provided hairdryer or the nightstand lights, making them unusable. ​Property & Location: The main entrance had no lighting at night, making it hard to see. Also, it’s about a 15-minute walk to Sliema, so it's not ideal if you want to be right next to the boat trips.

localizacion apartamento

soluciones a problemas con la apertura de la puerta y averias del ascensor estando en un 5 piso y el ultimo dia bajar el equipaje a mano