Very clean, great location, good communication

Kitchen was a little sparse on cooking utensils.

Ease of checking in

Only instant coffee available, the Nespresso pods were empty, asked the staff to help. No joy, very poor. Had to walk to 5 minutes to buy a coffee to bring back.

Beautiful apartment: cool and comfortable. Communications prior and after check in were super helpful and quick. We enjoyed our stay even if only for one night. I also took advantage of the washing machine and it was excellent with quick and gentle dryer.

Nothing comes to mind. P.S. I think the description mentions this, but just mind the fact that there you have to take the stairs up.

Location was prefect and walking distance to the city. Property was high end quality with furnishings ect that i would expect for the price paid. The bed was lovely and big with a very comfortable perfect nights sleep. My self and the wife do many stays around the uk and Europe every year and its a contender for luxury but a few other things need to be improved for the amount being charged to be warranted i think.

Firstly a bond of £300 was not mentioned when booking but not a problem as i would expect this to happen on all apartments like this. I would of expected booking.com to include this when booked with my card details, but wasn’t the case and the owner chased. But all sorted on day of arrival. Next for the amount paid in the past of other apartments (different companies), owners have given a welcome pack, including fresh milk and not long life uht sachets, bottle of wine and chocolates. These are just a few things that gives it a wow factor. We stayed here for 2 nights, it felt that i was only allowed 1 cup of tea each day as only 2 bags provided. And also no tea towel for drying cutlery and plates after use. No member of staff to inform, restaurant below is not affiliated with the apartment. In the bathroom area near sinks I feel that a ledge/ shelf is needed, no where to place aftershaves / deodorants ect, and wife mentioned the lighting was dull or tinted for applying makeup ect. If bits above could be addressed that would be perfect and make ours and others’ experiences a 10 out of 10. The velux window above the bed, found the remote for controlling the blind but it never worked, kitchen area works fine. So wide awake as the sun came up.