Everything was nice, clean, and modern. The hot tub worked and everyone enjoyed having that. This house was super nice and I’d definitely stay here again if needed. We skied at Mt Bachelor and went sledding at Wanoga Sno-Park. The kitchen was well-equipped and there were board games and smart TVs and good WiFi.

We came up for a 6-day stay and really enjoyed the house. Check-in was easy, and we had no issues during our stay. The highlights for me were having plenty of sleeping arrangements for the family, tons of seating in the family room (I think it was all the couches and chairs available that sold me). The kitchen had everything we needed. At one point I was making pancakes on the nonstick pan wishing I had an electric griddle only to discover they also have an electric griddle. I finished the second half of the pancakes much faster than the first half (whoops. My mistake for not checking). The location within Sunriver is very convenient for everything. Close to the stores, SHARC, recycling (for checkout day), and easy access to the highway. The train runs nearby, and you can hear it, but it wasn't disturbing. We would definitely stay here again for future family trips.

This house was great for our group. The main floor living area was very open and roomy. There were a few details that needed attention but nothing serious. Really enjoyed the living room and the large tv. Would go back.

The rating for this home is based upon the service provided by the Vacasa. The home itself was pretty much as advertised. There were a few minor problems but were no more than minor annoyances and did not impact the stay at the home. One of the problems was that the bicycles were not as advertised. One would not shift out of the highest gear and was only useful on flat surfaces. Another had a flat tire, and the tire could only be removed with a properly sized wrench. Even if the tire could have been removed there was no puncture repair kit at the home. The primary issue is with Vacasa and their responsiveness, level of service, and accessibility or lack thereof. An example. One of the minor problems was that the towel rack in the master bathroom was separating from the wall when we checked in. I could not reach them via phone as I was always placed on hold to wait for an agent. I never connected as I refuse to hold more than 20 minutes. I was finally able to reach them via text, but that took quite of bit of time for them to finally respond. When I did finally connect with them, they acknowledged the problem after viewing a photo I texted them and said that someone would come to fix it. No one ever showed up over our twelve-day stay. I basically found Vacasa to be not helpful, not customer oriented, and not a contributor to the stay at the facility at the home. I would not recommend renting a home managed by Vacasa. I would look for alternatives.