Location close to universal studios 5 minutes

The property over all was good well kept outside and hallways. The apartment was hard to get into initially as the door needed a good shove to open and I didn’t know that and I thought that the code didn’t work a staff member got it open. Inside there are no lights in the ceiling in the bedroom or living space only lamps in the bedroom and it left it dark the roller on the sliding door to the balcony didn’t roll the ceiling vents where clean but looked very dirty there is a smell of the mattress in the double bed and stains on the under sheet on the single bed. The owner contacted me by email but it’s one that you can’t reply to no what’s app number to contact there is a landline number but my phone couldn’t call it so I couldn’t contact the owner