Amazing house, location, amenities. Always enjoy our stays here. Definitely recommend and we will continue to come back, it’s always our first choice to stay in Suncadia

Perfect location, very spacious and wonderful amenities. Truly an amazing place. Would recommend 100% and definitely look forward to booking again.

Amenities were as described. Beautiful location and home. Could not find check out instructions though so we just did our best.

The patio and outdoor furniture were so dirty that they were not usable. The hot tub was set to 89 degrees. Vacasa gaslighted our concerns. I paid more than $600 per night for what I thought was a nice house on the golf course so that I could relax on the patio and in the hot tub. The patio furniture was so dirty that we could not sit in it without needing to change clothes afterwards. It was clear that they had not been cleaned in some time. The hot tub was cold. I contacted Vacasa and sent pictures. At first, Vacasa agreed that someone needed to come to the property. The next day Vacasa said that it did not have anyone that could help with the patio furniture. It also said that cleaning the patio could not be done because the wind was blowing. Standing at the property, I can safely say that the wind was not blowing. I contacted Vacasa again and they said that the property was located in the mountains and that a dirty patio was to be expected. I responded that Suncadia was not in the mountains; that it was in a golf course community of $1.5MM homes. Vacasa said "sorry to hear that." Vacasa also changed their story and said that the patio was dirty because there had been a storm. I responded that there had not been a storm, that a storm would not have caused the cob webs, and that the subject property was much dirtier than any of the surrounding properties. Vacasa responded with "is there anything else [it] can do to help?" I will note that someone did come to look at the hot tub about halfway through our stay after I got it working. The basic problem seems to be that Vacasa's own cleaning check list only requires the housekeepers to clean the BBQ and make sure the hot tub is turned on. (The check list was on the kitchen counter.) And that was followed by very poor customer service. There is one more item that may be worth mentioning. The 'community activities' book had events and flyers from 2020. It did not bother us, but it is probably indicative of Vacasa's lack of service. The house is physically ok. Vacasa should be avoided.