Holiday Inn Express Quebec City-Sainte Foy by IHG

Staff and breakfast were great

Traffic getting in and out of the hotel

The room was comfortable. The air conditoning worked well. The bed was extra comfortable. It was clean and there was ample counter space.

It was very difficult to access and very close to the highway.

There wasn't too many things to like about - the location had a lot of construction work going on and going and coming in from the hotel was tedious and confusing.

Breakfast was very one dimensional - same meal every time and no attempts to change anything on the menu Shower wasn't good AC was very noisy and made sleeping at night difficult.

I liked that it was clean and the breakfast was good.

During the peak season (mid August), they were short of staff. In the evening, when I went to the reception to request extra pillows, she was the only one who looked terrified when we made the request. Then, she took me downstairs (in their laundry room) to give me the pillows. She said that if the manager saw on the camera she is not there at the reception, she might lose job!!!!!! I was like you are helping a guest!!! I felt that the room price was not very cheap, they could make sure more people were on duty for the room service.