No one told us there is breakfast there in the hotel. We didn’t have breakfast that hotel provided.

We didn’t know we have to throw all the gabageges when we check out, and we had to go back to the hotel to collect the gabage to throw away after we checked out, which is kind of delayed our trip schedule.

We really enjoyed our stay at The Aspens. The apartment was large and comfortable. The pool and hot tub were very welcome after a long day of hiking. I think considering the prices in the area it offers very good value for money.

Having to pay for parking separately was inconvenient and actually a very big added expense! Reception staff unhelpful and seemed to have nothing to do with the room bookings system, all seemed a bit odd.

We always love staying at the Aspens when we are in Whistler. The facilities are lovely and we really enjoy the walk into the village centre.

Although the hotel facilities are a little dated, the property is very well maintained. What impressed me most was how incredibly clean everything was. Both the room and the common areas were spotless — seriously, super clean! The front desk staff were also very friendly and professional. Communication was smooth, and their service made us feel very comfortable and well taken care of. I also really enjoyed the hotel’s outdoor heated pool. It is quite large, and the water temperature was perfect, so it never felt cold even when swimming outside. The hot tub was also very spacious, comfortable, and relaxing. Overall, all of these things left us with a very positive impression of the hotel.

Unfortunately, there were several issues that affected our stay. There was a ventilation outlet located just outside our bedroom, and it ran continuously day and night. The constant humming noise made it very difficult to sleep in the bedroom, so I ended up sleeping in the living room instead. However, the sofa was quite short, and at 182 cm tall, I couldn’t fully stretch out my legs, which made sleeping there uncomfortable as well. The bed also seemed to have an older spring mattress, and we did not find it very comfortable to sleep on. Another issue was the lack of air conditioning. When we checked in, the outdoor temperature was around 27°C, but the room had no AC. Although three electric fans were provided, the room still felt quite hot, and the fans were not enough to keep it comfortably cool. These issues were disappointing, especially because otherwise we had a very positive impression of the hotel.