Hampton Inn Boston/Braintree

Great thank you

Everything is great love this hotel thank you

Everything

Some of the staff breakfast lady on Sunday was very rude n grumpy

First we got there early Monday. The girls at front desk were wonderful and let us check into our room early! Everything was so nice and clean! The breakfast was beautifully done! We even used the shuttle to get to the train and back! Exceptional services!

I didn’t find anything wrong at all!

The staff is helpful and kind. Ashley at the front desk is amazing! She made us feel so welcomed and comfortable. The staff seems to have pleasant demeanors even when faced with situations that are not ideal.

The ice machines were down. The pool does not have a lifeguard. Normally this would be fine, however there were several rowdy children throwing things into and across the pool, jumping in next to other guests, touching other guests’ belongings and bringing giant inflatable toys into the small pool hitting other guests. The parents just watched them while drinking. A lifeguard may help to encourage parents and guests to be more mindful. These same guests were playing ding dong ditch banging on doors and running up and down the hallways on each floor.