Hilton Garden Inn San Francisco/Oakland Bay Bridge

Lovely staff - kind and patient

No ice machines. Had to go to the bar to get ice

I just needed a night because I was attending an event nearby. I asked for a quiet room and was on the tenth floor with a lovely view of the SF Bay. Room was clean and comfortable and everything was in great condition. Staff was friendly and welcoming.

There is a $30 charge for parking and since there is nowhere else to park, this should be made clear before making the reservation. The lighting was ok, but not great.

The property was great would definitely stay here again

N/a

Rude front desk lady and man they just looked at me when I walked in to check In no hello welcome in. Nothing horrible service, she didn’t offer breakfast time or hours of bar and spa I had to ask her pillows are flat shower is good hot and pressure is good bathroom tiny rust dirt on walls In bathroom and around frame of door mold and rust windows ate filthy can’t see the view that you pay for! Breakfast was standard nothing fresh made all pre made food besides the waffles you make your self to parking $30 bucks And this was my anniversary trip with my boyfriend so for it to be basic service nothing over the top is ridiculous especially when I’m a Hilton honors member late check out they couldn’t give an hour. They wanted to give like 15 minutes. It was just a lot of unprofessionalism going on the lady in the kitchen was by far the most professional and courteous the person that serve served breakfast and she did it all by herself no help.