Best Western Glengarry

We loved having a ground level room. The room was very roomy and we loved having the extra room for the fridge and sink

We had a problem with ants on the coffee station area

The breakfast was amazing

Our room had a flight of stairs to get to and we had heavy luggage

Great value for money, well equipped and spacious room with big comfortable beds, fridge, coffee machine and other essentials. Breakfast was big and relatively diverse.

Nothing to complain, except that during our first stay (we slept twice in this hotel) we got accomodated in the building behind, which is clearly not as fancy as the main building, although the equipment inside was comparable.

Nice comfortable bed, amazing tasty supper with great service at restaurant.

As soon as I walked into my room on the main level , the dank musty odour in the room was nauseating, I opened the door to outside to air it out. I think the carpet needs to be changed. It gave me a headache and I felt like the air conditioning just made it worse. There was some sort of odour trap / plastic thing under the bed that captures moisture maybe? It’s a shame, I was so impressed by the food and service at restaurant and had stayed here before but won’t go back after this. I was tossing and turning all night. The bad room air really zapped me. My sinuses started revolting against the smell. I couldn’t open the window so just tried to get through the night, the air conditioning did nothing to help. I think it must be the carpet. Or there’s mold in the room. When I checked out no one asked me how my stay was. I decided to let them know about this and all they said was oh well let housekeeping know. I’m thinking management needs to explore this further as it is not housekeeping that will fix a bad air quality issue.