Hotel Boston

Decent, quiet close to T

Price seemed a bit high Renovations in progress but slow

The room was a good size with good facilities, The room was clean and breakfast was good. The location was good.

The staff were variable. At check in the person on the desk seem confused. At check out the woman was outside smoking and watched me struggle to climb up the stairs with my luggage and then said "Are you checking out? I can just take your key." However my daughter had positive interactions with front desk and the breakfast staff were helpful.

The beds were good and rooms big. The staff especially Hellen was very helpful when I checked in. She went an extra mile to ensure reported payment issues in the system are fixed and was courteous.

They don’t clean the rooms daily and even when I asked for cleaning, it was not done only changed bedsheets but the floor remained dirty for the period of 4 days.

The bed was comfortable. The breakfast was decent, Holiday Inn style, with lots of options. Easy walk to Whole Foods and CVS. Large urn in the lobby with ice cold lemon water was appreciated, and fresh cookies were always available. Parking was easy, even though you pay $25 per night for that convenience.

Everything else was pretty subpar for what I would expect for almost $300 per night. TV was old and too small for the room. Shabby curtains, weak shower head, and scalding hot water. You could hear the people above us walking around and flushing the toilet, so the insulation was poor. I read that the front desk staff was celebrated for friendliness but that was not our experience. When we arrived, the guy was yelling at someone on the phone, which is not professional. The rest of the time the people never even looked up when people came through the lobby. An occasional smile and “good morning” would have been very nice.