Hotel Monteleone

Beautiful Hotel, great staff, clean rooms, great location. Worth it!

Nothing I didn’t like.

Location is excellent and nice large rooms

Convenience to local attractions(Bourbon Street)

I was very pleased with the Hotel

Excellent location for getting around. Housekeeping did a great job, the room was always cleaned at a reasonable time.

Desk staff can be rude and abrupt and give inaccurate information. For example our room was not ready at 4 pm when we arrived. We were told the housekeeping supervisor had to inspect it. We were told by the desk person the supervisor could not be contacted and she had no control, and did we want to store our bags until the room was ready. She asked for my credit card to charge the room before we were given the key to the room. She ignored us when we asked to speak with a manager. We saw another staff person in the lobby who did get a manager. What the manager did for our inconvenience and dealing with his rude desk clerk was to give us a free drink at the bar that had to be used that night! There is no way one can get a drink at the carousel bar it is always packed. We tried for the five nights we were at the hotel and could not get a seat. The lobby is noisy and always packed. When we checked out the night desk clerk refused to give me the invoice because we had booked through booking.com. I called the Hotel when I got home and the billing person told me that was incorrect and emailed me the invoice. Given the price of the room and that this is suppose to be a four star hotel we could have had a better experience at a different hotel.