Prince Waikiki

Great food and excellent customer service

Great service. Early they graciously checked us in. Bidey is nice.

The lobby needs color murals. There is almost no pizzaz in the main lobby. Bathroom lighted mirror is too high

Everything was good, breakfast was really good

No proper cups in your room for tea or coffee, à la k of tea and coffee and zero milk in the room.

Room and location were fine. Hotel was clean. Room was clean.

The service was not commensurate with the hotel rating. We had to wait a long time for check-in, even though there were extra staff members at the front desk. Only one was actually doing check-in. We tried to have breakfast the first day and had to wait despite half the tables being empty because there was only one person who was seating and she was busy. We left after 10 mins and never came back to eat at the hotel. There was a large pool staff but they stood around and did nothing, until they decided to kick my kid out of the pool even though no one else was in the pool and I was with him. The line for coffee in the lobby was always long, and we ended up getting coffee somewhere else.