Hampton Inn & Suites Dallas-Arlington North-Entertainment District

The breakfast was great and the rooms were clean and spacious

Outside loungers didn't have cushions and were uncomfortable

The front desk clerk & breakfast attendant were both very friendly and helpful. It was nice being in an establishment where the staff seemed to enjoy their jobs.

We had 4 guests in our room but only 3 bath towels were in the bathroom.

I liked that the checkout time was noon

The bed could've been softer, but it wasn't too bad

The area

Their system was down when I checked in. They took my information and gave me a key. Around 10pm, maintenance knocked on my door, we were asleep and he then proceeded to open the door and say, their system was up if we could go downstairs and take care of it. I said, ok. 15 min later the front desk called saying the same thing. I asked if we could take care of it in the morning, she rudely said, it has to be now! On top of that, the king-size bed was broken in the middle.