Hampton Inn Springfield South Enfield

Excellent staff at front desk. Very accommodating & room very clean!

The hotel was clean, the pool area was clean and well stocked with towels. I swam on Sunday morning and had the pool to myself. The breakfast buffet had something for everyone.

The air conditioner in the room was loud but I let the hotel know. I was able to sleep through it but needed closed captioning to watch television.

We like Hampton Inns--stay in one in Timonium MD whenever we visit family there.

Location

Terribly noisy old heating system in the room. Desk chair was not adapted to the desk - a bit hard to work in the room. Check-in was complicated: I booked 3 rooms via the Booking app and the staff at check in told me he could not modify the name and company for my 2x business partners. But at checkout, the staff was very accommodating and took the time to modify the invoices as requested. It took the member of staff 10-15 minutes to address the terrible check-in, but she managed and we really appreciated it.