Holiday Inn Express Hotel & Suites Irving DFW Airport North by IHG

Loved the breakfast plenty of choices and the staff was very pleasant. Ms. Gabrida is a sweetheart she let me and my daughter eat breakfast even though she was closing after explaining what happened with the shuttle you know I had to give her a tip for being so kind.

I was very disappointed in the airport shuttle. Call the front desk the day before my arrival to schedule my pickup and was told no need to schedule because it was on a rotating schedule. Arrived at the shuttle pickup point at 8:08am and waited and waited after about 20 minutes of waiting I called the front desk to ask about the shuttle and they said I had to schedule the pickup I informed them I called the day before my arrival to do just that and was told something different then the front desk informs me that the shuttle will be at 9:00am the shuttle arrived at 9:10am so an hour of waiting on the hotel shuttle. Not very happy about their shuttle service.

Location

The shuttle driver was fantastic, I had a long flight from Europe and he took care of me. Upon check in the process was fast and my room was way more than what I expected. There was soap, lotion and hair dryer so I didnot have to unpack my luggage. The room was exceptionally large and all was white and clean. Ample ampunt of towels and was quiet and pleasant. Breakfast was good, I had egg white omleet with turkey sausage and gluten free bread. Great experience

N/A

Breakfast was okay, but veery busy every morning. Workout room was okay with limited weights, treadmill and ellipticals

Nearly non stop jets skimming the top of our room from 6:30 am on. Only one way in and one way out. Rooms are old, especially showing up in outdated bathrooms.