Residence Inn by Marriott Cleveland Independence

Very well maintained, friendly courteous staff.

No elevator

All was good

Liked it all

My favorite part of staying here was the kitchen and the grills. I travel for my job and eating out every single day is not sustainable. I always look for places with a kitchen when I have to stay on-site for a week. The pool was nice, the staff professional, the room clean. I'd stay here again without hesitation.

The fact that I had to get up early for work. The bathtub was tiny.

Location and easy access to restaurants/events.

Room was not what we expected-could not get an upgrade because we booked through a 3rd party agent. Smoke detector was hanging from the ceiling (after reporting, attendant did come to room to re-install); coffee pot had missing parts-could not use; refrigerator made humming noise, phone in room did not work. Had to ask several times for a receipt. Was told that because we used a 3rd party booking agent, receipt would be sent from the 3rd party booking agent. I felt that because we used Booking.com, there was some hesitation to give us a receipt. Was finally given a receipt.