Residence Inn Rockford

Breakfast- Variety of options hot and cold food options. Organized and clean. If anything was needed staff was very helpful. Washer and dryer on site! Kitchen option very helpful for large family.

Sofa bed was uncomfortable.

Location was good near the Interstate and staff were very helpful.

Property was a bit outdated but still very clean and comfortable.

The free breakfast was nice.

The breakfast room was small so we ate in our room

I like the convenience of the two bedroom sweet, it accommodated everyone nicely. Very clean and didn’t appear run down.

The pool and hot tub were not working, and I had two little ones with nothing to do, stuck in the room. The room description also states there are pots AND pans, there were NO pans, only pots. So I had to improvise with breakfast in pots. One of the bathroom doors rubbed against the floor, making it harder to open and close. Lastly, someone went through one of our vehicles in the parking lot, ransacked it and stole change that was hidden away in the center council. I deserve some type of compensation through booking.com, I paid $550 for our stay, could take my kids to the pool after all, and left feeling completely violated.