Winterset

The size of the room was fine. I liked that it had a mini kitchen area.

The bathroom was pretty small and could be updated. I am almost certain that the worker stole my credit card. I gave it to him for payment and then he acted like he didn’t have it and I didn’t give it to him. He had all 3 of the people I was with search every inch of the place. I was very adamant about knowing I gave it to him and had stated I was canceling card. We went to room. About 5-10 minutes later the guy appeared and miraculously found my card on the counter. I know that isn’t true. He got nervous after my reaction to the situation.

Our air-conditioning unit did not work so they had us moved to a Sister hotel which worked out for us. Staff was kind and willing to help on a busy weekend during spring break.

Pool & hot tub area, very nice tropical landscaping. Room was super clean. Friendly, helpful staff.

Walking distance to the beach. The staff were very nice.

You could see the outside around the door frame. The bathroom door didn’t close. The floor was sloping. The headboard was off the wall above one of the beds. Door knobs were broken. Cobwebs and spiderwebs. Soap scum in the soap dish. Mildew in the shower. Smelled mildewy. Inches of water backed up in the shower.