Holiday Inn Club Vacations - Tahoe Ridge Resort

Our bed was comfortable but my families bed was uncomfortable and had to wake in the evening and take a warm bath to elevate pain.

The staff was kind but not very informative. The last day we came back to the property and was informed that a parking garage was not available. We could have been informed by text and not have to fly by the seat of our pants because the information was posted on the elevator and we hadn't gotten back for the day.

The staff at front desk was exceptional. The location a bit out there but very pretty. Upper level (point) rooms were very nice. Our smaller room (no points) was also nice. The surrounding woods made a nice setting.

My main concern was the total unpreparedness of the facility and maintenance dept to deal with a power outage. Dangerous, and clearly not meeting even the minimum requirements of elecyrical code. For example unlit long dark halways (not having back up generator lighting even at a minimum. Totally dark stairwell (Plaza Building) in which someone put green glow sticks at each landing (I almost killed myseld), no elevator (Plaza Building) requiring guests to carry luggage down 5 flights. The "milky" pool which was milky before power outage. Other issues: (1) one-cup-portion of coffee for 10 cup coffee maker. The "Market" made a good pot but not open until 8am. The Bistro had excellent food (small menu) but didn't open until noon. This place needs a small restaurant open for B/L/D. The elevators need new carpeting (gross).

Everything was great , the place is very nice and have , a lot of thing to do, is magical with the views , and totally will stay again there, Just one thing , in our second day , no electricity around 3-5 around , and the weather was hot ,that’s all

Like almost everything , was really confident 🙏👍👌

The rooms are spacious, the views are great and if you’re looking for a space that’s not right in the center of town it’s perfect.

The rooms were nice but dusty and really hot. There is no AC so definitely not a summer pick because the rooms do get really hot. They had fans but again there were not cleaned so I couldn’t use it the first night we stayed and they make you wash your towels before you leave