Comfort Suites Houston West at Clay Road

The property was nice & clean. The breakfast was good, I appreciate them doing that for us. It was very close to the church we were there to attend.

It was Good. Convenient. The staff was very helpful & polite. Nothing bad & everything good.

Friendly staff delicious breakfast clean rooms

Na

Breakfast was solid - waffle. Switching between french toast and biscuits and gravy. Coffee was solid. Not great but good enough to pour a second cup.

Our room had a broken curtain. The pillows were awful. I have a sore neck. Elevator was painfully slow. Pillows were the main problem.

The staff was very friendly and helpful. No complaints there.

The room lacked attention. The bath tub appeared to have been painted partway up the tub--apparently trying to hide damaged to the surface. The shower curtain rod was leaning downward so that the curtain wouldn't stay in place all the way to the wall, preventing leaking onto the floor. The bathroom door and trim around it were pealing and appeared to have water damage. I could tell they cleaned the room because it smelled like chlorine and it wasn't anywhere near the pool. Chlorine may be a good disinfectant but there's products out there that don't have that strong, disagreeable odor. With the supposedly high rating shown online for this property, and the price the hotel charges, I anticipated a much nicer quality room.