Residence Inn by Marriott San Antonio North Stone Oak

The staff was super nice and very helpful in all that was needed during our stay.

nothing

The location

* Cleanliness & Comfort: Aside from the desk and shakers, the rest of the room appeared clean. The bed comfort was a solid 8 out of 10. * Bathroom: The shower was well-stocked with shampoo, conditioner, and body wash. * Breakfast: The complimentary breakfast tasted good. My only suggestion for improvement would be adding a microwave for guests who prefer to heat their food up a bit more.

* Cleanliness: Right when we walked in, we found a tiny cockroach on the desk. Additionally, the salt and pepper shakers had melted cheese on them, meaning they had not been properly cleaned before our arrival. * Room Features: The refrigerator drawer was missing its top cover, so items placed there just fell straight to the bottom of the drawer. * AC Issues: The window AC unit was far too small for the room. The main cooling unit for the kitchen and living area struggled significantly; even though it was set to 70°F, it never dropped below 73°F. * Amenities: While the pool was okay, the whirlpool was out of order and looked poorly maintained. It is a fine place to stay, but management needs to address these minor maintenance and housekeeping details.

Good location. Friendly staff. Nice jacuzzi.

This used to be a nice, comfortable, well-kept hotel. Now it is run-down and needs a lot of updates. The carpeting looks shabby. The beds and the sheets were very uncomfortable (we had 2 rooms). The A/C units are awful - they're loud & the air blows directly on your head while you sleep 😕