Residence Inn by Marriott Durango Downtown

Location

No cafe or eating place

Fijn verblijf, net buiten het centrum, slechts een paar minuten lopen. Schoon, modern, netjes, ruime kamers, van alle gemakken voorzien, goede bedden, goed ontbijt

Excellent breakfasts in a large, open area. Lovely suite with a fireplace. Friendly staff.

Too bad the pool & hot tub was closed for repairs. Also, the $10 a day "parking" fee was a surprise. But we're in a resort/tourist town so oh well!

The staff and the billing system made a huge confusion during my stay. In the checkout they just asked me my credit card and tried to charge me again. Thanks God my credit card app blocked the transaction. I was already paid in advance on Booking.com. Then the staff asked apologies, and told me I needed only to pay USD27 in taxes/fees. The Booking.com reservation was clearly saying that was already paid. I didn't pay, and asked them to talk with Booking.com Also in the 3rd day, my credit card app notified me during the night that my card was blocked due to a suspect transaction. It was USD40 from the hotel, and in the lobby the staff team told me it was a deposit. Ok, then I unlocked my card allowing the transaction. In the 4th day, a refund of USD40 was done. I didn't understand why, since I was going to stay there for 6 days, but ok. a mess!