Hampton Inn Oneonta

It was in a nice quiet place

I liked everything

Check in was efficient. The room was clean and spacious. It was quiet at night. The morning continental breakfast was your standard hotel breakfast.

N/a

Location and food very good

The location was great. We were in town for a few days to visit family and needed a hotel close by since my niece now has 2 cats and my daughter is highly allergic so we couldn't stay with them. This location was close to groceries and some amenities that we needed during our visit. The breakfast selection was plentiful and fantastic and the woman serving was pleasant and helpful!

They were replacing sidewalks blocking the front entrance. My daughter is handicapped and doesn't walk well and uses a wheelchair when she's tired. Trying to navigate the side entrance was nearly impossible with her wheelchair. At one point, when I was struggling to get her out the door, a young staff member WATCHED me struggling with her wheelchair and the heavy door and MADE NO ATTEMPT TO HELP. When we returned to the hotel that night, we again had to navigate that door with NO HELP. I commented to the front desk staff and he had zero reaction. PLUS, the bathroom has all the toiletries in dispensers on the wall. I was out of my personal travel shampoo and was happy to use theirs BUT it was COMPLETELY EMPTY. And, we had plenty of hand towels and washcloths but only 1 bath towel for two people. I called the front desk and it took nearly 30 minutes to get another. I think they need to reconsider their staffing.