Best Western Plus Cotton Tree Inn

Included breakfast, quiet, had facilities (gym, laundry, vending machines)

Pool was not functioning . It was also further from where we needed to be than we would have liked.

Great location! Convenient for restaurant options. Beds were very comfortable. Staff was very friendly and helpful!

I expected a full balcony with a chair; but only had space to stand. There was a sports team with their parents staying at the hotel the whole week. They were very disrespectful to other guests; and parents were not supervising. We had kids (upper elementary and junior high) running up and down the halls knocking on doors until late at night, with no supervision. They also took over the pool area and were completely out of control. There was no way we could take my 4-year old grandson down to swim safely. Parents sat out on the balcony chatting and let them run havoc throughout the entire hotel.

Cleanliness

The AC unit in our room was really noisy.

The bed

Our room smelled really bad and the smell wouldn’t go away and there was a plastic bag on our smoke alarm