Baymont by Wyndham Gaylord

Friendly and knowledgeable staff. Close to hospital for early morning appt.

Everything was great.

Convenient for my trip

Parking lot had pot holes. When parking my motorcycle I fell and damaged my bike. This should be maintained

Good. Omelette and sausage could have been a bit warmer

The location was great. No bed bugs. Staff was nice, but unmotivated to do anything beyond the bare minimum

Honestly the breakfast was mediocre at best. Ran out of plates the one day, never had tongs available. And it wasn't replenished throughout the morning. So what they filled at 6am, you were eating nearly 3 hours later. We finally had a microwave available on the third day, there wasn't one available the first 2 days. The eggs were super salty and overcooked. The door handle on the pool bathroom was broken, so that bathroom door couldn't be closed if you wanted back out. We had 3 rooms, thermostat only worked well in 1/3 of rooms. All rooms had something broken in them, if not more things. Trim was broken in my room, a chair broken with a family members room . They didn't offer to correct the problems - only offered to move us away from having rooms that were next to each other. And the cleanliness in the bathrooms was mediocre. The showerhead was leaky and disgusting. Also the tub drain piece looked broken, we didn't attempt to use it though. Another family member reported empty shampoo, eat and they were moldy around them and mold around near the ceiling of her bathroom. Our bathroom counter was broken. And the fridge wouldn't stay cold enough -never thought I would need to bring a thermometer on vacation... Until now. Oh and they seemed bothered that we wanted new towels after 2 days, but didn't offer to take the dirty ones, so they sat wet for 3 days on the floor because there wasn't an extra clothing line to hang them up or a hook for a hand towel. The option was either to hang the hand towel completely out of reach of the small children who washed their hands or put it on the bathroom counter and hope that it didn't fall to the floor which it did most times which meant replacing it...