Boulan South Beach

Location was great. Valet parking was nice. Room was very large compared to comparably priced options.

Our couch in the terrace suite was in very poor condition. The bed mattress also had very bad dips and hurt our backs.

Everything! Especially the rooftop pool

Loved everything

The location was perfect. Close to everything, but didn’t feel in the middle of the busy areas. Walking distance to all restaurants was nice. The rooftop pool is our personal favorite.

N/A

Beautiful place and food was amazing

We were assigned the wrong room upon arrival and nothing could be done as no manager on site. I had a booking for one of the most expensive rooms with roof top terrace for 2 nights and we were put in PH9 for the first night. Yes the manager corrected this to another room (not the one originally booked) the next day but we couldn’t unpack or relax. We travelled from Scotland so unfortunately this was a mistake with bookings, and we unfortunately were the ones that didn’t get what we were really excited to check into! Although the 2nd room was beautiful and amazing we only got to enjoy for one night. We were offered comp breakfast but i already had paid in advance. I haven’t had anything monetary returned to me as yet as quite a price difference and the inconvenience. I would recommend anyone staying here to confirm prior to arrival that you get the correct room. I was disappointed as this was a surprise for my daughter and I can’t re do it.