Graduate by Hilton Richmond

It was located very close downtown. The staff was AMAZING! My room was very comfortable and clean. Uses valet service and they were wonderful also.

The hotel rooftop bar/restaurants/pool was closed. But it was a air quality issue going on at the time.

Perfect location,amazing staff,great size room and perfect place to stay visiting my son at vcu

The parking not being included in the room price

It was in a great location for us as we came to Richmond to see a show at the Altria Theater which was a 9 minute walk away. It was clean, furnishings were nice, bed very comfortable and they have a place for breakfast and a bar on the ground floor and also a rooftop with bar and restaurant. It was raining on the night we were there so the rooftop was closed. I’d definitely stay here again when in Richmond.

First time I’ve had the valet parking be a separate entity from the hotel. First heard it was $37 night but it was actually $44. To pay for it I had to do it online and then there was an additional tax or user fee on it. Then instead of me handing the driver a tip it had to be done on line and even the tip had an added fee to it. You couldn’t not tip and pay cash as it won’t let you continue on the site. Didn’t care for this set up at all. I’m used to being quoted a nightly rate from the hotel and it’s added to my bill.

Location

Elevators were out of order, lines were crazy. The food at the roof top bar was not good. The room was not very clean, coffee pot had stains and there was a lot of dust.