Hawthorne Hotel

Location and the history of the hotel

Nothing

The Hotel is beautiful & Well maintained. From the front dest to the wonderful maintenance man We were warmly greeted by staff members. The hotel was clean and comfortable. We absolutely loved The Tavern restaurant inside. The food was delicious.

The location is amazing! We didn’t move our car once and staff was friendly!

Two-thirds of the varied staff behind the desk were not cordial. Few smiles, and there was hardly any interaction. Made me feel unwelcome...more of a nuisance. A couple of the staff were very nice and I appreciated that and thanked them for that. I also had brown stains on both sides of one of my pillows, which was disgusting. I took photos of and showed to staff. Received nothing in return. The room I had was small and by the outdoor exhaust fans. I had to wear earplugs. Could not work in the room and needed earplugs to sleep. The lobby is usually packed with conference people, and that led to a very loud and disruptive environment for myself and perhaps other guests. I have staid at this hotel many times over the last 15 years and more. It has gone downhill. I'm saddened to have to write this review.