La Quinta by Wyndham DFW Airport West - Euless

Excellent customer service, staff very helpful & friendly…will definitely stay here when back in Town…thank you… Michelle

All was very pleasant

Clean, spacious room, comfortable bed, adequate breakfast, great for overnight stay to and from Dallas Fort Worth Airport. The Airport Shuttle was on time . When you arrive, it was difficult to find the right departure place to the Hotel. I wasn’t told to go to the purple pillar among the many color coded pillars along the lower E11 pick up level .

The only issue I had, was the very noisy Airconditioning Wall Unit , although it cooled the room well. I had to turn it off at night, the noise ( even with ear plugs in place ) was just too much .

The staff!! We had an issue with booking not getting info to hotel after we paid and confirmed and this hotel went to bat for us. They gave us a room anyway and checked us in since it was later at night. The manager took care of all details making sure we were not charged twice and kept in communication with us. Hotel was very nice but staff made it exceptional!!!

It was all great!

It was quiet during the night. There was a young man who offered and helped my husband bring in the luggage we needed for the night.

I didn’t receive the room I reserved. The room was very hot when we arrived. We had to turn the A/C down to 60 to cool off the room. The room I reserved was to be wheelchair accessible and with a walk in shower. I couldn’t get into the bathroom because the entry had a large strip at the entry and my w/c could not get over the strip. I couldn’t take a shower due to the fact that there was a bathtub and no handicapped toilet or bars to use for mobility. The toilet was too far down for handicapped people to use and no handicapped bars to help them to get up off the toilet. We had to use the door handle to pull ourself up. And trying to pull up while trying to hold on to the sink to assist us too. The morning breakfast was awful. The eggs were cold, the potatoes were seasoned a lot and the bacon was not fully cooked.