Regal Oaks Resort Vacation Townhomes by IDILIQ

I loved the hospitality and overall friendliness from everyone, from the staff, to maintenance.

I loved everything.

Spacious, friendly staff and great location

There was nothing to dislike , fab place

Everything was perfect. Second time we stayed at regal oaks and for sure next time we go to Disney we’re staying here as well. All utensils were great, great bed, great shower, everything was super clean and perfect ! We saw some super cute dears almost every morning which was a super bonus win.

Nothing to complain about.

The location was very convenient for Disney Parks. Pool was heated and had sufficient sunbeds for guest and good facilities around the pool area for example, toilets, shower and bar.

Our villa was in an unacceptable condition upon arrival and appeared to have been poorly maintained. When we first entered the villa, there were an excessive number of dead flies on the carpet in the master room and balcony area. The situation was so bad that we were unable to use the balcony. I reported this on four separate occasions before any action was taken by housekeeping. What was particularly frustrating was being told by staff that this was 'normal' and that I would have to accept it. Had a hoover been available, I would have cleaned it myself rather than repeatedly chasing. The property was visibly unclean throughout, with stains on carpets, furniture and curtains. All the patio doors were covered in dirt and had clearly not been cleaned for some considerable time. The patio area floor was extremely dirty, with mould present in places, further indicating a lack of regular cleaning and maintenance. When reporting problems to staff, they were very dismissive and unhelpful.