Hyatt Regency New Orleans

Convenience

Nothing comes to mind

The breakfast buffet was so posh. The overall hotel felt like being on a cruise ship. We loved staying in this hotel after being two days riding the Amtrak. The location was so easy to get to from the station. We were able to get an Uber so easily from the train to the hotel but we would have walked if it was not raining, the middle of the night, travelling with three kids, elderly man, and lots of suitcases!

If the suitcase trolleys were accessible to guests without having staff to get it for us, I think it would be less confusing and faster. Also if the elevators were explained at check -in. I was asked if "I had been here before?" I said, "Yes." thinking she meant Hyatt Regency as the overall brand. If I had told her , "NO"...then she may have explained the elevators to me! I did not know we had to select which floor we needed from a keypad near the elevators. It also took us awhile to even find where the guest rooms were located! The hotel was so big and magnificent, it was hard to efficiently navigate on my own in unfamiliarity.

Everything was amazing

Everything was perfect

Val-let

It was hard to get our room cool! The thermostat kept resetting to 74.