Comfort Suites Tallahassee Capitol - University Area

Everything was great

Nothing to complain about

The water in the cooler with lemons was missing & it's usually there

The manager he was very friendly when I told him they haven’t cleaned my room up when I ask them to

When they didn’t clean up my room

Location was good for me as breakfast was pretty good surprise. However, the cleanliness issues made us hesitant to eat the food as well. We ended up making waffles because the batter is cooked fresh and served hot, and we chose mostly items that were individually packaged and sealed. It was unfortunate that the concerns about cleanliness affected our ability to fully enjoy the breakfast too.

The cleanliness was definitely a disappointing aspect of our stay. We found Cheetos and food packaging tucked away near the bed, between the bed frame and the bedding/blanket. The TV remote was also very dirty and sticky, which was particularly unpleasant to handle. In the bathroom, there was a significant amount of dirt accumulated in the corners that looked like it had been there for quite some time. There was also a lot of dirt outside the entrance mat, right by the door. We noticed similar issues in the elevator. There was a considerable amount of dirt accumulated in the gaps around the elevator doors, which gave us the impression that cleaning and attention to detail are not a priority at this property. Honestly, we even felt hesitant about sleeping in the bedding because of the overall cleanliness. Since we were leaving early the next morning, we decided to stay anyway, but it was definitely frustrating, especially considering that cleanliness is something we expect when paying for a stay like this.