Quality Inn Milan-Sandusky

My husband and I have no complaints. Counting our blessings because this was our first weekend away from our 3 children in 7 years. So we of course were waiting for something to happen. Our room was clean, and the staff was very polite. I've done housekeeping work at hotels and a hospital for over 7 years, soooo, going into the room I did a once over check and EVERYTHING was spotless clean. The black out curtains were better than the ones we have at home. We were impressed with all the different options with the vending machine options, there was a small game lounge with computers AND claw machines. Washer and dryer at both buildings. The breakfast room has a unique setup but worked great. Breakfast was the basic hotel breakfast spread but DID NOT have eggs or sausage. Prices for everything were within our budget. Will be booking again

We don't have any complaints

I liked how kind the staff was, especially the assistant manager with the purple hair she was very kind and helpful. The bigger bald man was not very nice though.

I think the breakfast selection could have been better for example including eggs sausage and bacon but the waffles were delicious.

Location

No elevator

Beds are always so comfy, and the rooms are always clean. Good location for what we’re in town for.

Hated that we couldn’t bring our furry felines, but Nothing that we didn’t like. Just the fact that we requested extra towels and wash cloths in our reservation, was confirmed, and we still never got them until we asked the 2nd time. I just don’t understand WHY you would give literally TWO towels, two wash cloths, for a 3 night stay? Doesn’t make sense. On top of that, our fridge in our room didn’t work. We contacted staff twice and advised of this and it wasn’t fixed until our last night there. We weren’t able to keep any cold food or drinks. Thankfully we had friends with us who were across the hall so we could keep our things. I will say, when I checked out today, the manager on duty did give me some money off of our stay. We may come back next year to stay. TBD