Extended Stay America Select Suites - Longview

I liked the price and location off the interstate

Being out on the back of the bldg on the top floor. Had to lug two bags up a flight of stairs. I'm an elderly woman I almost couldn't do it. There was no alarm in the room and the front desk had no wake up service

Leslie was very nice and helpful!!

It’s just what we needed no frills but clean!

The location was not far from where I had to go. I liked that it had a stovetop, microwave & refrigerator.

The lower part of the refrigerator wouldn’t keep my cold foods cold. My milk spoiled. I let the office know, but there wasn’t anyone that could come and fix it.

The lady at the front when I picked and she was very nice I didn't get her name but I know she had braids in her hair is very sweet

What I did not like it's one of the housekeepers Bang on my door and I was sleeping because I have been on a plane for hours when I checked in all I remember she was asking about some towels I was so upset did I just push the door up then she tells me I need to get out and I told her to Chi time wasn't until 11 it was 10:35 so after I got up and got dressed I went to the front to let the lady in the front desk know that I didn't like the way she banged on my door then she got very rude and talking mess as I was talkin standing season employee well maybe she didn't read her housekeeping book because I used to work for the Fairfield Inn for 3 years and a housekeeper you do not bang on a guest door you politely knock s a housekeeping I used to never ever get rude with a customer even if they upset because if she knew the handbook of the housekeeping the guests are always right but you should never get upset and talk back to a guest try to solve the situation