Holiday Inn Express and Suites Atascocita - Humble - Kingwood by IHG

Great place to stay

Booked for 4 people, double beds. There was only 3 rags, 3 towels for bathing. No makeup rag or wipe for face. No pool towels, had to get one from the gym. Other than that great place to stay

Employees

NA

The staff was incredibly nice and helpful. It was very clean.

The room smelled a bit musty.

The cleanliness and your pool was our highlight.

we had a major problem with our first night the whole 3rd floor smelled like marijuana and when I complained nothing was done the front desk person said he couldn’t tell them anything that they had rights since he had seen them smoking outside but clearly the whole 3rd floor was invaded even my room had the stench of marijuana me and my sister both got headaches and we woke up like we had a hangover. I complained to the front desk again and the moved us to a different room and floor. So not the vacation I expected especially if I paid close to $400 I would like a refund for my first night that would be the right thing to do .