Hilton Garden Inn Roanoke

The staff was very attentive and friendly. Beautiful mountain view. In proximity to dining opportunities. Enjoyed the patio area. We have stayed at this location several times. The level of efficiency and detail is consistently excellent. Karen particularly has always been inviting and helpful.

No dislikes.

Super clean room and great layout. View was great, hotel sits on top of hill and Texas Roadhouse in less than 200 feet away

It was kind of quiet on the premises and in the hotel but it was late evening when we got back to the hotel. Actually it could be considered a plus by some

Staff/location

Rooms weren’t cleaned.We had to ask for towels…No soap in bathrooms.Not as clean as other hotels we have been to

I loved how friendly the staff were and the cleanliness. The location was also perfect because of where we were headed the next day.

I didn't understand why there was a season for the indoor pool. It's the end of April in Virginia, which is pool weather regardless, but the fact is it's an indoor pool...that wasn't open for "the season" and to open again at the end of May. There was nothing about the pool not being open during my reservation or I wouldn't have stayed here. I also did not have towels in my bathroom. So, after my shower at 6a, I didn't have towels to dry off. I called down to the office and housekeeping but no one answered. I let someone know after the fact, but it was very inconvenient.