Microtel Inn & Suites by Wyndham

Friendly and helpful staff. Comfort and cleanliness of the property.

This couldn’t really be helped by the property, but the family above us must’ve had children running and jumping up and down around midnight. It did settle down. We did not decide to call the front desk at the time.

The room was nice and big, bed comfortable.

The breakfast was average or less. The options at breakfast were limited: no yogurt, muffins, bananas

Very clean and spacious. Loved the lobby coffee machine….fresh coffee anytime.

Breakfast choices could have been better, maybe some yogurt, more variety on cereal, fruit, and bagels.

When we checked in, I was actually really shocked. It was a beautiful hotel and they seemed really attentive at the front desk and wanting to help us and be welcoming. He came in and the rooms were very nice. I really like the touch of having the seat in the window. The showers have an amazing heat and power to the water pressure which is great. They have a breakfast in the morning. However, we’ve stayed at Windham before and they want you to communicate with him through text. The phone was unplugged and the plug did not hit the phone. I finally figured out how to get unplugged in, but they would not pick up any calls. We needed a new comforter the next morning, and they would not respond to the text for the new comforter for four or five hours later and listen to them that we flagged down the mood to help us it was great and they said they apologize that nobody was paying attention to the text. Not an issue that I’ve ever had in the past any of the other Windham where they’ve been quick to answer or text or any issues during that time. The DIRECTV also went out and we tried to get a hold of them on how to fix the TV nobody ever did respond back to us. Even after they apologized for not responding back about the comforter, the first time. We went and bought food so that we can use the grills that are on the property. We were told that there was a propane as well as a charcoal. There was only a propane grill. It was dirty and disgusting. They were out of propane and she told us soon so they could fix it would be two days later when we wouldn’t be staying there and that was after we went up to the front desk because they don’t respond to text even though they want you to communicate with them through text. I will also say that I don’t think that they clean the filters on the AC very well because every time that we were in there, I was coughing and choking. My throat hurt not feeling well.