Orchard Street Hotel

The staff were perfect and made sure they did the best to accommodate us, the bed was very comfortable and the communal areas were really nice to have (the rooftop for sunsets and lounge for working or having a meal). It was also very helpful to have the coffee and microwave available.

The WiFi was sometimes working and sometimes not (the signal would sometimes be good and sometimes not reachable from our room on the 5th floor). The shower curtain in the bathroom allowed a lot of water to escape onto the floor and it was a bit strange to use tucked in sheets instead of a proper fitted duvet cover. Sometimes there was no warm water at all and it was only ever lukewarm at best (but not sure if this is the hotel’s fault or just how New York is designed).

Location is great. Rooftop Terrace is a bonus

No Fridge or safe in the room. Had a problem with broken blinds but the staff was nice enough to move me to a superior room.

Good location for what we needed. Comfortable bed with crisp newer bedding, good AC. Functional elevator.

Pay attention to dimensions of rooms! We were only able to walk on one side of the bed (it was more of a turn your ankles shuffle?) and the only area large enough open suitcases was on the bed. Unless someone was in bed or in the bathroom, the space wasn’t big enough for two people to stand. We’re married, so we thought it was hilarious. Careful with the bathroom floors, the shower curtains are about six inches too short so they flood. The swelling of the bottom of the door looked comical.

The location is great!

Lots of noise from outside and the doors are really loud when closed. The AC (super grateful it was there) was dusty and right over the bed.