Fairfield Inn & Suites by Marriott East Grand Forks

Fantastic! So much variety!

Nice breakfast, quiet, and good location.

We booked a two Queen robed room for my son and I, but were given a 1 King bed and a pull out. I asked to be changed to a room with two queen beds, but was told there were none. Bryce, at the front desk looked confused and scared. It took about 30 minutes of me asking different questions and trying to find a solution. I asked to talk to a manager, he said there wasn’t one available until tomorrow. Finally I asked if he could call a manager, which we did. General manager, Joseph, was friendly and quick to agree to a solution, but with little detail. We emailed the next day, again no detail other than to contact the third party booking company. He claimed this would be quick and easy, which it has not been, but that is out of his hands. Currently, we are still trying to get this resolved.

Location is why we chose this place.

Their was a sewer odor emanating from the bathroom and a stain of the sofa cushions, light out at coffee bar-very dark and difficult to see

Very professional and friendly. The room was super clean and cozy beds. I wish flatter pillows were on the beds. The big fluffy pillows cause neck pains and headaches. I loved the hotel.