Comfort Inn & Suites Spring Lake - Fayetteville near Fort Bragg

i have been staying at this hotel going back and for to New York and North Carolina and the people along with the service is always excellent. they are always happy and they make you feel that too.

nothing

The location was great. Overall, it served my purpose.

The room was a little outdated, the bedding wasn't the best, and the pool wasn't working.

Location was perfect because it was close to family.

Tried to check in early because we arrived an hour before check in time. I had made my reservation in March and it had been confirmed by Booking.com. The hotel could not pull up my reservation. We spent over 2 hours in the lobby coordinating with Booking.com trying to resolve the mix up. They were absolutely no help. The hotel never received my reservation Booking.com claimed they sent. Ended up having to pay for 2 new rooms. Booking.com only resolution was to cancel my reservation with them and they would issue a fefund. After the service we received from Booking.com during the 2 hours of being constantly left on hold and having one representative hang up on myself and the hotel staff, I don't trust anything they said. I guess I will have to wait and see.

I like how it’s convenient to Fort Bragg!

There was no water in the pool and our room came with an empty tissue holder.