Residence Inn by Marriott Chicago Downtown Magnificent Mile

Awesome breakfast buffet, you could overlook Magnificient Mile while eating. Rooftop bar as well. I had a head cold so I ordered soup and brought it back to the hotel. It was a bit cool and needed more liquid. Viola, I had a whole kitchenette with microwave to complete my dinner!

No bathtub, just shower, but most hotels don't have them anymore. Since you're downtown, there are a lot of sirens all night (hotel is near a hospital), but you eventually get used to it.

an amazing hotel in an amazing location rooms big and clean, breakfast very good and they try to vary it staff nice and helpfull

chicago is a noisy city and the windows are not noise proof so bring earplugs with you

Customer service and breakfast

Nothing

Breakfast was good. My biggest issue was that when reserving the room through Booking.com, it was positioned as an option to select "Good Breakfast Included" for an additional $120.00 (2 people for 2 days) or not. I paid extra for the breakfast only to find out the next morning that breakfast is complimentary and included in normal rates. I didn't need to pay extra for it yet nobody onsite or over email was interested in rectifying. Later after my stay, I went on the site out of curiosity and they've removed that option so it's now marked as included. I'm glad they corrected it, but bummed I paid an extra $120.00 for something that was supposed to be complimentary. I just encourage other potential guests to pay attention to that.

Breakfast was good. My biggest issue was that when reserving the room through Booking.com, it was positioned as an option to select "Good Breakfast Included" for an additional $120.00 (2 people for 2 days) or not. I paid extra for the breakfast only to find out the next morning that breakfast is complimentary and included in normal rates. I didn't need to pay extra for it yet nobody onsite or over email was interested in rectifying. Later after my stay, I went on the site out of curiosity and they've removed that option so it's now marked as included. I'm glad they corrected it, but bummed I paid an extra $120.00 for something that was supposed to be complimentary. I just encourage other potential guests to pay attention to that. Parking is also very expensive at $75/night plus extra charges of $25.00 if you were to use the vehicle for in/out use during that time.