Hampton Inn & Suites San Antonio Brooks City Base, TX

Clean and easily accessible

The breakfast was delicious. Liked the hours. This place is close to family. Lots of restaurants nearby.

The pool had lots of leaves the first day. Good on 2nd day.

The Concierge was very sweet and helpful. We also received to phone call to make sure we were okay and still arriving to the hotel.

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Breakfast was okay. The “make your own” waffles were the only decent thing.

I originally reserved a two bed/queen room for my family. We were moved into a one bed/king with sleeper sofa because of other groups for Springbreak. Even though I reserved ahead of time, we were still given a totally different room. The quality of the sleeper sofa was not good. There was not additional blankets provided, they had to be requested. And even then, we were expected to pickup the blankets from the desk. The bathroom sink was leaking water. And the elevators weren’t working properly. It was a hassle to go downstairs every time we needed to go somewhere. This time around, our stay was disappointing.