location was great

somethings need to be fixed , water drained out the sink slow some of the furniture in the rooms we broken door frame need to be replaced , water leek stain in the entry way , controls on the outside of fridge not working or didn’t know how to start it , curtains in the front living area need to be cleaned and the dryer didn’t work very well took a long time to dry.

The room sizes and private bathrooms. Two living rooms were priceless.

Old house. Things falling apart. When you sit on the sofa downstairs you fall in and can't get up. Loud noises coming from air conditioning unit. Washer and dryer old. It took 2 hours to dry one load of clothes. Had to hang out towels after washing.

The residence was as expected for size, number or rooms etc. Good location to the things we wanted to do.

The pool and hot tub never heated as expected. There is some wear and tear on the inside of the residence that we didn't expect to see. I have photos of some of it if needed. Pool was not clean upon arrival. Pool person was there trying to get the skimmer cleaned when we arrived. I asked about heating the pool and he never responded. He place a watering hose in the pool and left it running everyday. There was water all over the ground near the pool equipment. There were just several issues for the pool and heating the pool that we were not satisfied with.

Location, size, and convenience.

The fact that upon arrival door entry code did not work, and I had to reach out to the owner to correct it. In addition, I contacted Jeeves management to inform them that the Direct tv was not working on any of the 10 televisions within an hour after check-in time on. June 8th, and a technician wasn't sent out to repair the issue until June 10th, Day 3 of 5 days which was unacceptable and a huge inconvenience for my entire family, which flew in from all over the country to spend time together. When I asked about being compensated for the inconvenience, I was offered $50, which was unacceptable, and therefore, I declined. The total amount of nearly $1,700 was paid in full on April 7th, and I expect a more reasonable compensation. Michelle