Residence Primera

I liked how clean and organized the whole community was, as well as the rooms. The staff were pleasant and helpful with regard to suggestions and pointers.

How cold the pool was but that’s probably because I’ve been spoiled in Iceland with heated pools all over 😄

Location was good and the shared spaces were very well maintained.

The interior seems a bit outdated for such a resort. Also we were given a parking space which had a pile of dirt, which seemed to me that got bigger on the second day. They changed my parking space the last day but I am confused why did even give it in the first place.

Facilities were great and a mini supermarket was helpful.

Our basement apartment smelled like mould and cleaning products. Apartments in need of renovation.

Facilities were great, restaurant and shop were excellent, pools were clean and we'll maintained. A few more slides in pool etc would have been good and activities during the day.

Our stay was hampered by the wardrobes in every room, the had a smell of damp and being unused and not properly cleaned, we were unable to unpack out suits cases because of the smell, we had to keep wardrobes closed because of the smell, the wifi was not in existences in our apartment, we also had no cell phone reception, unless you were willing to stand at the windows all evening, I did complain the evening we arrived and asked if we could be moved, I was told the booking manager was not availabe and they would contact us in the morning, that never happened, so we just gave up after that and felt we were obviously not important enough to make a call to and resolve our issue.... Not a great feeling 😢