Serenada Golden Palace - Boutique Hotel

The rooms are not renovated, furniture. safe box , tv etc.

The gym place was catastrophic

The location, the staff and the size of the room.

They allow people to smoke every were, in the restaurant, in the rooms in the lobby, it is a bite tired and need some updating, but they could have a noon smoking policy.

The staff were exceptional, very customer oriented and friendly. The service was outstanding. My family really felt comfortable and special. Thank you for your very warm welcome and warm greetings throughout our stay. Sabah. The room attendant was particularly helpful and very friendly. Thank you so much for your sincere greetings and assistance Sabah. You made us feel like family. The rooms are very clean and well stocked with all the necessary amenities. The beds and pillows are very comfortable. The decor is very appealing in its Italian Renaissance inspired way. The breakfast is a good assortment of traditional Lebanese and continental delights. Thank you for the complimentary Lebanese sweets delivered to our room upon our arrival. A very nice way to be welcomed. I would highly recommend staying here again. Close to American University, Bliss Street and only a short car ride to Down Town shopping, Rouche and Zaytoona Bay. Valet parking was very handy too. Check-in was very smooth and check out was late enough to allow us to sleep in a little, enjoy breakfast in the restaurant in the hotel and leave on time.

Nothing

I like the hall, the staff and the resturant

Honestly, I don't really enjoy taking a shower because the plumbing is old, and the pipes are rusty. They really need to be replaced and the first room I was given had a strong, unpleasant odor, mostly of cigarette smoke. Honestly, it felt like I was staying in an ashtray