Burg Hotel Feldberg

Excellent location and friendly staff

Breakfast could be improved slightly. In my opinion serving (refilling food items on buffet trays) was a bit slowish and I highly suggest improving selection a bit, even if buffet breakfast’s price is elevated by 3-4 EUR. This would improve guest satisfaction a lot in my opinion.

Super clean, Great location on the mountains, rooms recently renocated.

Everything has a time limit to optimize for the owners not guests. Dinner ends at 8 pm. Check in can’t happen after 10 pm. If you want to use the sauna, be done by 7 pm. Oh, and if you want to hike up the mountain - you need to take your car by 11 am… So I came too late for sauna and had to wolf down a quick dinner.

Excellent location, spacious rooms, great breakfast and hospitality.

It was very hot in the room due to high summer temperatures.

Location: The hotel is situated precisely next to the ski lift, so it was absolutely perfect in terms of distance for skiing. Room: Very spacious, really wonderful 'chalet' vibe, clean and extremely comfortable.

No 24hr reception: Our plane landed late, so we had to book ANOTHER room in ANOTHER hotel for one night as the burg wouldn't keep reception open for us. No reimbursement, no placation of any kind, not even a sorry. Water: The hotel is half board, so you're reliant on them for meals, drinks etc. *They charged extra for tap water* cost 2.5 euro for 500ml. Meals: A miscommunication occurred whereby the kitchen thought we wouldn't attend dinner and they attempted to charge us extra for our dinner despite us already having paid half board.