Hôtel Les Deux Girafes

Very comfortable, super quiet, good location near Metro, food, and shopping. Spacious room is larger than most other choices and has a logical layout. Nice breakfast.

Shower/tub configuration was very awkward. Why connect the hand shower hose in the middle of the tub where it gets in the way regardless of whether you are standing or sitting? Big flaw for an otherwise well-planned hotel.

It's very nicely decorated and staff is great

Sometimes it was noisy in the morning

Quiet and peaceful, daily room cleaning, great room service meals delivered discreetly, clean and very comfortable!

Check-in was slightly frustrating with front desk employee. I didn’t realise room service meals were available until my third day due to miscommunication.

The room was clean

Unfortunately, our stay was extremely disappointing, especially considering the price was nearly $500 per night. For a 4-star hotel, we expected a much higher level of comfort, amenities, and service, but the property felt more like an upgraded hostel. The room itself was clean, which we appreciated, but the overall quality did not match the price or rating. The flooring was the type of plastic carpet you would expect in a budget accommodation, not a 4-star hotel. There were also several basic amenities missing: no conditioner (which is a standard expectation at this level), no iron or steamer in the room, and the shower setup was very inconvenient. The only option was a handheld shower head that barely stayed positioned above you, making it difficult to have a comfortable shower. Because of the overall experience, we were so dissatisfied that we decided to cut our stay short and checked out after only one night, moving to another hotel. The communication afterward was also frustrating. When I checked out, I spoke with the reception team, completed the checkout process, and even paid the city tax. The following day, I received a call and was told that the receptionist I checked out with the day before had not communicated the situation to management, so I had to repeat the entire conversation and explain everything again. If you are looking for a clean place to stay and need to be in this specific area, it may work for you. However, given the price and the fact that this is a 4-star hotel, I would not recommend it. The value, amenities, and overall experience did not meet the expectations of a hotel in this category.