Lasala Plaza Hotel - Adults Only

Location and staff was the best!!

Very nice and clean

Great. Location enjoyed the rooftop

Nothing

Excellent location and a fantastic roof top bar. Staff were excellent.

Lack of some items in the room that were only available on request. It was expensive but I think that was because our stay coincided with the Film Festival.

Interiors were lovely, bedrooms were a good size, high end fixtures and attention to detail in terms of design. Beautiful views of the bay.

I booked two seaview rooms to celebrate a special family occasion. We were not informed by the hotel at the point of booking that a) our stay was during Semana Grande and b) there would be a marquee right outside our windows for the duration of our stay, with live music playing at an extremely loud volume from approx 9pm until 4:30am. As such it was impossible to sleep at all during the night. Considering how expensive the hotel is to stay at, I was hugely disappointed by this and don’t think anyone expects this type of experience. If I had of known I would not have booked this hotel, and so it feels like the management intentionally did not inform guests about the music from the start so as not to lose the bookings. When I raised the issue with a member of staff they simply said ‘Thank you’ for the feedback - not even an apology.