Hanoi Morning Hotel

Location Location, staff Julie and Li were so helpful and their service was excellent. The Location is perfect and breakfast and other rooms overlook the lake. I'll be back for sure. Thanks for the service and kindness.

Stairs to 9th floor and breakfast as I have a cane.

The rooms we had at levels 7 and 8 both had a nice view of the lake and the decor was charming. The rooftop dining room enclosed with floor length glass/windows and old world decor was charming and offered a glorious view. Breakfast range while small was nice and the cook was very hospitable and offered some different dishes each day. She was also very sweet and helpful, packing takeaway breakfast on our last day for our road trip. She made us all felt very looked after like an aunt. She is like one of those people with a slightly stern facade but a very caring warm heart.

Central we could walk everywhere

Lack of windows

Excellent location in the old quarter and close to the lake. Friendly staff.

The hotel needs a lot of updating and refurbishing. There was no mirror outside the bathroom for making up. The air conditioner leaked, and there was a lot of condensation on the wall. The balcony was dirty and needed a thorough cleaning. The bathroom shower cubicle leaked if the drain plug was not taken out, which was hard to do. Breakfast was good, but limited and did not vary, so it became a little boring after the 2nd day. The staff, though nice, could spend less time scrolling on their phones, and more addressing the issues with the hotel, including some clocks missing from the reception, and others showing incorrect times (as an example!).